1.  If you would like to purchase one of our Monthly Special products, you can purchase them on line
     using Paypal, or VISA or Master Card only.

2.  We will e-mail you a quote / sales order form for you to purchase products.

3.  Be sure to fill out a Credit Card Authorization form with your order. We will not process orders without
     a Credit Card Authorization form with your signature.

4.  Delivery time of products will vary depending availability.

5.  If you have any questions, or need more information about prices and availability,
     please call us 562-698-3100 during our normal business hours or e-mail us SALES@US-Autotech.com
     and will contact you as soon as possible.

6  Our normal business hours are ;
Monday thru Friday 8:00 am ~ 6:00 pm PST
TEL : 562-698-3100
FAX : 562-698-0888
EMAIL : sales@US-Autotech.com


RETURN POLICY
Periodically, something may be incorrect on a shipment due to a customer ordering incorrectly or a wrong part was shipped and you may wish to return an item. We will do everything reasonable to satisfy you. Please immediately contact USAUTOTEK via email or phone to discuss the circumstances before returning any products. Anything returned without prior authorization from USAUTOTEK will be REFUSED. Any and all returns must be sent back fully prepaid. Our customer service department (info@us-autotech.com) will issue a Return Authorization Number, which must accompany any return. A copy of the original invoice and a brief explanation must accompany all retuned items. No returns accepted after 15 days from the invoice date. No credit will be given after 15 days. ABSOLUTELY no returns and no exchanges on special-order merchandise.


RESTOCKING FEES
USAUTOTEK reserves the right to charge a 20% restocking fee under any of the following circumstances:
Special order parts/ custom parts: Absolutely no returns you 100% own the special part.
No returns over 15 days after invoice date. No returns unless prior approval. Please check your order thoroughly upon receipt and contact us immediately with any concerns.
Unauthorized / other Returns: Please contact us for a Return Authorization Number, Returns received without an R.A. or with an incorrect R.A. will be charged a restocking fee.


SHIPPING FEES ON RETURNS
If an order was shipped with free shipping, and the order is the returned, we reserve the right to charge the customer for the original shipping. Return shipping charges from the customer to us will only be credited in circumstances of warranty or incorrect shipment.


DAMAGED MERCHANDISE
Should any package appear to be damaged at the time of delivery, USAUTOTEK must be notified within 5 days and a Claim for damage must be made promptly with the responsible freight carrier.


LIMITATION OF LIABILITY
USAUTOTEK shall have absolutely no liability in connection with the site material including any liability for damage to your product resulting from the lack of information available on the USAUTOTEK website.

USAUTOTEK shall have NO liability for:
Any loss or injury caused, in a while or in parts, by its actions, omissions, or negligence or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material.
Any errors, omission, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery
Any decision made or action taken or not taken in reliance upon the site material
Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the internet generally
In no event shall USAUTOTEK be liable for any special, incidental, consequential, exemplary or punitive damages for any loss or profits, goodwill, use or other intangible losses including in negligence, whether remote, proximate or foreseeable, and whether or not USAUTOTEK has been advised for the possibility of such damages, arising out of or in connection with the use of our products.


 
Copyright (c) US-AUTOTECH.COM  |  TEL. 562-698-3100
Sales@us-autotech.com   |  Howard@us-autotech.com
"If you want to speak in Korean, please contact Howard."
WE SHIP WORLD WIDE !